We want to ensure you have all the answers! See below for answers to frequently asked questions and if you still need help, please send an email to nicki@thefacilityaz.com and we will get you taken care of!
All changes discussed below will take place MONDAY JUNE 2ND, 2025
Process Driven Sports Academy
Our online schedule will provide the opportunity to book cages & lessons. You can access it several ways:
If you are looking to book a party or team rental please contact:
Nicki Pacheco: Nicki@thefacilityaz.com | (928) 224-8970
Email: Nicki@thefacilityaz.com
Text Or Call: (928) 224-8970
Yes! Our First Impressions Team are always willing to help and will be available to help Monday-Thursday 8:00am-7:00pm & Friday 8:00am-5:00pm.
Freedom Performance
Our online schedule will provide the opportunity to schedule all your FP services. You can access it several ways:
Send an email to: contact@freedomperformanceaz.com
Text Or Call: (928) 588-3353
Yes! Our First Impressions Team are always willing to help and will be available to help Monday-Thursday 8:00am-7:00pm & Friday 8:00am-5:00pm.
Many of the items on your current account will be autotransfered over to your NEW account. The following items will need to be collected again to complete you new account:
Memberships, PAYMENTS & Monthly BILLING
We are working in the background to convert all current memberships into the new Freedom Performance systems, contact current members who may benefit from a PDSA membership, and discuss options with our current unlimited members.
No way! We want all our clients to be able to use the credits they paid for. Any credits you have at the end of the month, will transfer to our new systems and will be ready to use.
All expiration dates on current packages will remain, so make sure you are keeping up with booking your sessions!
ESA BASEBALL/SOFTBALL CLIENTS:
We have the answers, don't hesitate to reach out now!
Contact Information
(928) 224-8970
Nicki@thefacilityaz.com
600 E. Moeller St. | Prescott, AZ